• It is the responsibility of the client to verify that the dates, times and addresses are correct on the booking form completed by the customer when the booking is made, and the deposit paid. Any changes must be made in writing and any additional charges paid at that time.
• A fee equal to 25% is required to confirm the booking. The deposit is non-refundable.
• The outstanding balance for all bookings must be made in full no later than 56 days before the booking.
• Booking cancellations between 55 days and 22 days will incur a cancellation charge of 50% excluding deposit which is non-refundable.
• Cancellations within 21 days of the booking will incur a cancellation charge of 100%.
• We will endeavour to accommodate requests to change dates, subject to availability. All changes will incur a fee of £50 payable at the time of the change.
• The driver will drive at a safe and sensible speed in accordance with road conditions, traffic, and the legal speed limits.
• If the customer is not at the designated pickup point within 15 minutes of the  agreed time, all monies paid for the booking will be non-refundable.
• Our chauffeurs are always punctual, however you will understand that we cannot accept responsibility for delays caused by circumstances out with our control.
• Our team will endeavour to inform you of any delays likely to impact your booking at the earliest opportunity. 
• Under no circumstances should physical or verbal abuse be given to the chauffeurs. No refunds will be provided if the booking is terminated during the course of the service being provided if it is to ensure the safety of the chauffeur, vehicle, passengers or other parties.
• Clients are responsible for any internal or external damage being caused to the vehicle by the customer, the customer's guests or any other party. The client will be liable for all costs and billed accordingly for the repair or valeting required to reinstate the vehicle to full operational order.
• Vintage Luxury Chauffeurs and it's representatives have the right to refuse to carry any passengers who are thought to be under the influence of alcohol or drugs and whose behaviour poses a threat either to the chauffeur, the vehicle or any other passenger(s)
• Vintage Luxury Chauffeurs is insured for passengers and third-party claims.
• Customers property is transported entirely at their own risk and Vintage Luxury Chauffeurs shall not be held responsible/liable for any loss or damage to such property.
• No smoking, eating or drinking will be permitted in the vehicles.
• We will endeavour to return all lost goods left in our vehicle(s) to the customer.
• Our chauffeur(s) will  always travel by the most suitable route, taking into consideration the weather and road conditions on the day unless instructed otherwise by the customer at the time of booking
• If there are any changes or variations including extra time to the venue other than what was agreed at the time of the booking, the client may incur additional charges which will be agreed in advance.
• In the event of (for any reason) the vehicle agreed with the customer being unavailable on the day, Vintage Luxury Chauffeurs reserves the right to substitute a comparable vehicle provided that they give notice as soon as possible, whereupon the client will have the option to withdraw from the agreement and will have the right to a refund of any sums paid.
• The maximum number of passengers to be carried at any one time is 4 passengers in our saloon cars, 7 passengers in our people carriers and 5 passengers in our vintage and classic cars
• In the event of a breach of this agreement on the part of Vintage Luxury Chauffeurs, it is agreed that the liability of the proprietor shall not exceed the fee charged save where such limitation is not permitted by the Unfair Contract Terms Act 1977
• Bookings are accepted only on the condition that the customer understands and accepts Vintage Luxury Chauffeurs terms and conditions. These come into effect upon payment of the deposit.
• Children under the age of three can not be transported in our vintage or classic vehicles as seatbelts are not provided. Children over the age of three must be seated in the rear of classic and vintage vehicles and car seats cannot be provided. Seat belts are provided for all seats in our executive vehicles.