PRIVACY POLICY

Who Are We?

We are Vintage Luxury Chauffeurs, a provider of luxury vintage and classic chauffeur driven transport based Ayrshire on the beautiful West Coast Of Scotland. Our website address is www.vlchauffeurs.co.uk.


What personal data we collect and why we collect
it as well as who we share your data with

Any personal information provided to or gathered by Vintage Luxury Chauffeurs is managed and controlled by us. We will not sell or rent your personal information to any third parties. We do not share your information with third parties for marketing purposes. Very occasionally, we may need to appoint an approved subcontractor to provide services to you on our behalf. When this happens, we disclose only the necessary personal information required to deliver the service. We have a contract in place that requires the subcontractor to keep your information secure and prevents them from using it for their own purposes. We may transfer your personal information to a third party in the event of a sale of our business and assets or if we are under a duty to disclose or share your personal data in order to comply with any legal obligations. We will take every step to ensure that your privacy rights continue to be protected.


The reasons why we may use your personal information

We may contact you because you have submitted your personal details, requesting a call from us or further information. We deem this to be a legitimate business interest. We may contact you when you arrange an appointment with us, on the basis that we are satisfying what we consider to be a pre-contractual requirement with you. If you have provided a testimonial or image for our use, we deem this to be a legitimate business interest. We may use your data in response to the legal requirement to retain your data for accountancy or regulatory purposes. When you hire a Chauffeur and vehicle from us, we will need to use your personal information to facilitate the fulfilment of the contract you have with us.


How long we retain your data

We may contact you because you have submitted your personal details, requesting a call from us or further information. We deem this to be a legitimate business interest. We may contact you when you arrange an appointment with us, on the basis that we are satisfying what we consider to be a pre-contractual requirement with you. If you have provided a testimonial or image for our use, we deem this to be a legitimate business interest. We may use your data in response to the legal requirement to retain your data for accountancy or regulatory purposes. When you hire a Chauffeur and vehicle from us, we will need to use your personal information to facilitate the fulfilment of the contract you have with us.


What rights you have over your data

If you have used this site and have left personal information or comments, you can. request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes and all requests for data removal should be made in writing to Vintage Luxury Chauffeurs, 7 Union Street, Troon KA10 6BS.


Where we send your data

Web site visitor communications may be checked through an automated spam detection service.


Data Accuracy

The accuracy of your information is important to us. If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If you feel we are not handling your personal data in accordance with the law and you wish to raise a complaint please contact our Data Protection Officer using the details below and we will investigate the matter. If you are not satisfied with our response you can contact the Information Commissioner’s Office at https://ico.org.uk/.

You have the right to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. Please do not hesitate to contact us if you have any questions or comments about this Privacy Policy.


Your rights

In respect of the personal information that we hold about you, you may have the following rights:


Right To Be Informed – you have the right to ask to see what data we hold about you.
Right To Access – to your personal information. If you wish to obtain a copy of the information, we hold about you please contact the relevant individual (contact details below) in writing with the subject ‘Subject Access Request’. This information will be provided within one calendar month of verifying your request identity prior to releasing any personal information for your own security. Right to Erasure – also known as the right to be forgotten. In specific circumstances, you will have the right to have your personal information erased or to prevent processing. We can refuse your request for erasure if we have a legal obligation to continue to hold your personal information, but we will inform you if this is the case.
Right To Rectification – if you believe the information, we hold about you to be incorrect or incomplete you have the right to ensure this is rectified. For further information please contact Vintage Luxury Chauffeurs.
Right to Object – you can ask us to stop contacting you, either by unsubscribing, by writing, calling or emailing us at info@VLchauffeurs.co.uk

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